QUESTIONS?

(FAQ)

1

Where are you based?

Our service providers are nation wide. Customers get respond from the nearest service provider upon request.

2

What are the working hours?

Our service providers will be open everyday, Monday - Sunday, 08:00 - 18:00. Instant request after hours won't be taken, Any request after working hours must be scheduled for the following day, or any day in the future.

3

How long after the request for the washer to arrive to my address?

The service provider will arrive within an hour of request, for instant service booking.

4

What if I don't trust the service provider?

All service providers will be screened thoroughly and will maintain professionalism

5

How do i know if it's a Springit service provider?

Our service providers come in wearing Springit uniform, and will confirm their booking details from their phone.

6

How do I become a Springit service provider?

Simply request online to become a service provider, we will forward you with application form, and if you meet all the required details, you will be added as a service provider.

7

What requirements are needed for one to become a Springit service provider?

Applicant must be over 18 years old. Have their own car or bike with carriage.

8

What items do I need ?

A car, or bike with carriage, Own cleaning equipment, two 5L baskets, Sponge, cloth, foam shampoo, Spray wax, hand polish, Deodorizers, chamois, Karcher pressure washer, Rechargeable Karcher vacuum, Springit reflector vest and pants.

9

How do I get paid?

Once you have carried out the task successfully, We will bill the customers account and you will get paid. Money will be transferred into your registered account.

10

How does Springit make money?

Every time work is done successfully, we keep 15% of the cost and transfer the rest to the service provider.

11

What if the customer cancels the order upon arrival?

If the customer cancels the order for any reason, No one will be charged, but if they cancel the order after you have arrived, they will be charged 30% of the package.

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Address

02 Keswick
Nanyuki and Mungai Rd
Sunninghill, Johannesburg

Contacts

Email: support@springitapp.com
Phone: +27 (0) 83 731 0962

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